If the answer to your question does not appear here, please do not
hesitate to .
Q. What are your
opening hours?
We are open 363 days a year and are hours are:
| - Monday to Fridays |
| - Saturdays |
| - Sundays & Public Holidays |
Q. Do you provide an emergency dental service?
Yes. Simply call
6533 0088 and ask for one of these dentists from TP Dental Surgeons:
- Dr Kee Leong Ngan
- Dr Tin Cock Phua
- Dr Stephen Ong
- Dr Chee Meng Lee
- Dr Yee Fatt Chin
Our dentist will get back to you within 10 minutes of your call
and arrange to see you immediately at our practice.
Q. Do I need to
make an appointment?
Except for emergency problems requiring immediate treatment, patients are seen
by appointment to avoid having to wait for treatment. If you are unable to come
at the appointed time, please let us know as soon as possible so that we can
rearrange the appointment.
Q. Do you offer treatment in hospitals?
Yes. We have affiliation
in several private hospitals for extensive dental surgery requiring
hospitalisation.
Q. What about laughing gas?
Some people are very frightened of
dental treatment. For these patients, we will use Nitrous Oxide (laughing
gas) to relieve their anxiety. Ask any of our staff about this and
they will gladly explain it to you.
Q. Do you offer specialist treatment?
Yes. We have in-house and
affiliated dental specialists to attend to you should the need arise.
Q. How much are your fees?
Our dentists and staff will gladly explain
our costs to you before the commencement of any treatment.
Q. How do I pay?
You can pay by cash, cheque, NETS or credit card
(Visa, MasterCard, American Express or Diners).
Normally, payments are expected at each visit. However, for extensive
work, you will be required to pay a deposit on your first visit and
to settle the balance when the work is completed. Advance payment
is also accepted.
Q. What if I have dental insurance?
Many of our patients have insurance
to help pay towards the cost of their dentistry and our fees are
the same, regardless of whether a patient has insurance or not.
However, it is our policy that patients are responsible for ensuring
that their bills are paid in full. Therefore you will need to make
your own financial arrangements before receiving treatment and will
need to ensure that the bill is settled in full at the end of your
treatment.
Should there be a dispute between you and your insurance company,
it must be handled directly you and them. However, we will gladly
provide any relevant information to help settle the matter.
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